Answers before you have to ask twice

No. Your agreement also says whether you would owe the case costs, and we read that line with you before you sign.

They are set by the firm and written down before we begin. If something about them worries you, say so at the first meeting.

The fee is a percentage of the recovery. The bills are a separate line, which we negotiate down so more of the recovery stays with you.

Not before talking to a lawyer. Give your name, say where it happened and say your lawyer will call back.

A paper that ends your claim, usually for everything, including treatment you haven't needed yet. Don't sign it until it has been read.

You usually have to cooperate with your own insurer. Tell us first, and we will help you do it without giving away more than the policy requires.

Yes. Rafaela and Cortney Landry both do, on calls, in meetings and in the paperwork you take home.

After a serious injury, yes, or by video if that is easier. Call and we will arrange it.

Car crashes, truck crashes and wrongful death. For other injury claims, we will say so plainly and point you toward someone who handles them.